Support details

Customers with an active support agreement can contact our support department using the following details:

E-mail

support@semestry.com 

Telephone

+31 (0) 15 700 9707

Website

https://support.semestry.com/

Opening hours

9.00 - 17.00 (CET/CEST)

Please note that these contact details are not meant for end-users. End-users of MyTimetable should contact the support desk of their University for help.

Priority 1 issues can be reported 24/7 through the telephone number above.

The first time you visit the support portal, you will have to create an account. If you do not have an account yet but did email with us previously, please send us an email to request an activation link for your existing account.