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Customers with an active support agreement can contact our support department using the following details:

E-mailsupport@semestry.com 
Telephone+31 (0) 15 700 9707
Websitehttps://support.semestry.com/
Opening hours9.00 - 17.00 (CET/CEST)

Please note that these contact details are not meant for end-users. End-users of MyTimetable should contact the support desk of their University for help.

Priority 1 issues can be reported 24/7 through the telephone number above.

The first time you visit the support portal, you will have to create an account. If you do not have an account yet but did email with us previously, please send us an email to request an activation link for your existing account.

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